Contact Us

We Are Here to Help

At Nestoviax, a great shopping experience does not end when you place your order.

Whether you need information about a product, help with an existing order, assistance with shipping or returns, or simply want to share feedback, our customer care team is here to help.

How to Reach Us

Email Us

For questions about:

• Orders
• Shipping and tracking
• Product information
• Returns and refunds
• Damaged or incorrect products
• Business inquiries
• Collaborations
• Privacy requests
• General customer support

Please contact:

Email: service@nestoviax.com

We aim to respond to customer inquiries within approximately 24 hours on business days.

Business Information

Nestoviax is operated by:

Legal Entity: Beijing Cunxin Network Technology Co., Ltd.

Registered Address: Room 412, 4th Floor, Building 4, Courtyard 3, Wanxiang Road, Fengtai District, Beijing, China

Website: nestoviax.com

Email: service@nestoviax.com

Quick Assistance

Track Your Order

Once your order has been shipped, tracking information will normally be sent to the email address associated with your order.

Please allow time for the carrier's tracking system to update after dispatch.

Returns & Refunds

If you would like to request a return, please contact us within 30 days of receiving your order.

Please do not send products to our registered business address without authorization.

Our customer support team will provide the appropriate return instructions and return address after your request has been reviewed.

Product Questions

If you need help understanding a product's size, material, design, use, storage, or care instructions, contact us before or after your purchase.

We will be happy to assist.

Stay Connected

Nestoviax is all about playful products and satisfying little moments.

We look forward to sharing new designs, collections, and product ideas with you.

Nestoviax — A little squeeze can make a moment better.